Privacy and security is important in any online communication, and we know that it is especially important in the DNA testing services we provide our patients. On this page you will see the steps we take to protect your privacy.
DNA Dimensions guarantees the privacy of all visitors’ information. At no time and under no circumstances will we sell, trade or otherwise disclose personally identifiable information such as names, email addresses or any other private contact information without your formal written consent, unless otherwise compelled by law.
What we ask from you
When you contact us for information or to order a test, we ask for your email address so that we can respond to your request. We never give your email address to any outside organizations, and we do not use it for any purpose unrelated to the testing service you request.
When you order a test, we need a shipping address to which we can send an in-home test kit, if applicable. We also may ask for your credit card information and billing address if you are making any payments online.
How we protect your information
Any information you transmit using our website—via our Contact Us, Case Status, and Order pages—is encrypted and sent securely through the Internet. The information is stored in our secure databases, which cannot be accessed by unauthorized persons.
At DNA Dimensions, our staff members are specially trained to keep our patients’ information confidential. Whenever anyone calls for case information, we first verify that person’s identity by asking for a password, birthday, and/or telephone number. We never give any information to those who are not authorized to receive information on a test.
Other information collected
To gauge the effectiveness of the DNA Dimensions website and services; to help us make efficient use of and improvements to the DNA Dimensions website and services; to help understand DNA Dimensions' users, and for other purposes, DNA Dimensions collects certain non-personally identifiable information about visitors that does not reveal a visitor's identity. For example (and without limitation), DNA Dimensions’ web server automatically recognizes a visitor's domain name (such as .com, .edu, etc.), the webpage from which a visitor enters the website, which of our webpages a visitor visits and how much time a visitor spends on each webpage. DNA Dimensions may, at our sole discretion, use this information in a non-personally identifiable form or aggregate this information and use it for any purpose.
DNA Dimensionswill link to external sites that help us perform our mission in providing you with accurate, accessible DNA testing and related resources.
Links to external servers do not imply any official DNA Dimensions endorsement of the opinions or ideas expressed therein, or guarantee the validity of the information provided. Links to commercial sites are in no way an endorsement of any vendor's products or services.
All of this site’s web content, graphics, and images, in part or in whole, and in any combination, are protected by copyright.
We grant permission to use information provided on this site for your personal, informational use only. It may not be reproduced for any commercial purpose. If you are unsure of the extent of this permission, please contact us.
Please contact us if you want to make a link to any of our web pages.